Partner With Us
Our Trade Program: Made With Designers In Mind
We understand that as a designer, you need partners who provide not only aesthetic excellence but also reliability and profitability. The Pence Creative Signature Collection was created to bridge the gap between high-end custom upholstery and accessible retail, offering you a product line that is easy to specify and safe to recommend to your clients.
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Why Partner With Us?
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1. Generous Tiered Margins We offer a competitive discount structure designed to support your business model, whether you are sourcing a single statement chair or furnishing an entire home. Our volume-based tiers allow you to maximize profitability on larger projects.
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2. Quality You Can Trust We know your reputation is on the line with every install. That is why our collection is not just "approachable"—it is built to last.
• Frames: Engineered North American Hardwood for superior structural integrity.
• Suspension: Premium European Webbing systems for consistent comfort.
• Comfort: Signature "Down Blend" cushions (with foam cores for shape retention) on most upholstery, offering that lived-in, "soft" feel your clients crave.
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3. Customization Capability While we offer a curated library of coastal linens, performance velvets, and warm neutrals, we fully support your unique vision.
• COM Program: We accept Customer’s Own Material on all frames. (e.g., The Melanie Ottoman requires 2 yards of plain 54" fabric).
• Finish Options: Standardize your look with our signature "Wheat" finish or choose from our portfolio of wood stains.
How To Join​
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Step 1: Apply. Please fill out our Trade Application form and upload your resale certificate and business details.
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Step 2: Get Verified. Our team will review your credentials within 48 hours. Once approved, you will receive your welcome packet, including:
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Full price lists with Tier breakdowns.
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Detailed instructions for placing your order.
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Access to our "Customize with Sarah" consultation calendar.
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Step 3: Source & Save. Browse our collection to start building your order.
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Logistics & Delivery
To ensure a seamless installation for you and your clients, we use White Glove delivery for our private-label collection. Lead times and specific freight quotes will be provided upon quoting.
Frequently Asked Questions
Q: How is the furniture constructed?
A: We believe that "approachable" should never mean sacrificing quality. Every piece in our collection is built on a foundation of Engineered North American Hardwood frames to ensure structural integrity. For consistent, long-lasting support, we utilize a premium European Webbing suspension system.
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Q: Are your fabrics family-friendly?
A: Yes. We know life happens, so we offer a range of performance fabrics designed to withstand the hustle of real families.
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Q: Can I customize the wood finish?
A: Yes. Pieces with exposed wood, such as the Emmie and Lulu collections, come standard in our signature Wheat finish—a warm, natural tone. However, we offer a variety of standard and custom finishes to coordinate with your existing furniture.
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Q: Do you offer different sizes?
A: We have designed our collection to fit homes of all sizes, but we can also help you design a custom piece for your project with our workroom.
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Q: Do you have a program for Interior Designers?
A: We love working with the trade! This collection was thoughtfully curated with designers in mind. We offer a tiered discount structure for designers, with benefits increasing as volume increases.
• Tier 1: 15% off
• Tier 2: 20% off
• Tier 3: 25% off (Volume purchasing)
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Q: How will my furniture be delivered?
A: To ensure a seamless experience, we utilize White Glove delivery services for our furniture collection. Specific lead times and logistics will be provided upon ordering.