Why Selling Design Time Doesn’t Devalue Your Work
- Sarah Pence

- Oct 12
- 3 min read
There’s more than one way to build a beautiful, profitable design business — here’s why I stand by my Design on Demand service.

Every so often, the design world circles back to the same conversation: “You shouldn’t sell time.” Today, I'm diving in and squashing the stigma with Why Selling Design Time Doesn’t Devalue Your Work.
The argument usually goes something like this — if you charge by the hour or offer time blocks, you’re undervaluing your expertise and reducing your creative work to a stopwatch. But after years of running a thriving design business and serving countless clients through my Design on Demand service, I can confidently say this:
Selling design time doesn’t devalue your work — not when it’s done with clarity, structure, and intention.
The Clients Who Inspire This Model
My Design on Demand service wasn’t created by accident. It was built for the kind of clients I know best — the ones who:
Are busy professionals or families juggling full lives
Value beautiful, functional spaces
Want professional design support that fits their schedule and budget
They don’t always need a full-service design commitment. They often need targeted expertise — help finishing spaces, selecting furnishings, creating layouts, or gaining confidence in decisions they’ve been putting off.
Design on Demand gives them that freedom.
It lets them get professional guidance when they need it most, without the stress of a long-term contract. It’s not about “renting my availability.” It’s about providing access to expertise in a way that meets their lifestyle.
Selling Time ≠ Selling Yourself Short

There’s a misconception that selling design time means you’re simply charging for your presence, not your value. I disagree completely. In reality, Design on Demand is a structured, intentional, and profitable service model. It’s transparent, boundary-based, and clear.
Clients purchase design time in defined blocks, with full understanding of what’s included, how communication works, and how deliverables are handled. It’s not a “pay-as-you-go” hustle — it’s a partnership built on trust and respect.
When I sell design time, I’m not selling minutes. I’m offering access to my creativity, problem-solving, and years of experience — delivered in a way that empowers my clients to make smart, confident decisions. And the outcome?
Happier clients, faster results, and long-lasting relationships built on collaboration instead of control.
A Flexible Model Built on Integrity
Design on Demand services aren’t about undervaluing expertise; they’re about making design approachable. Not every client is ready — or needs — to dive into a large-scale project. Some simply want help styling a corner that doesn’t seem to have a purpose in a room, selecting paint colors, or tackling updates one step at a time. For those clients, this model offers both flexibility and professional guidance without sacrificing quality.
It’s also a business model rooted in mutual respect. I respect my clients’ budgets and pace, and they respect my time and expertise.
That balance has allowed me to grow a loyal client base that feels supported, understood, and empowered — not pressured.
Intention Over Imitation
Here’s the truth: there isn’t one “right” way to build a profitable design business. Some designers thrive on full-service projects with flat fees and minimum expenditures. Others, like me, have found success by embracing flexibility and creating services that meet clients where they are. Both approaches are valid — when they’re built on clarity, communication, and confidence.
The goal isn’t to mimic someone else’s model; it’s to create one that aligns with your values, strengths, and ideal clients.
Final Thoughts
Design on Demand has never been about “selling hours.” It’s about offering freedom, clarity, and collaboration. It’s about helping clients love their homes — and helping me love the work I do, without burnout or unnecessary complexity. Profitability and professionalism aren’t defined by your pricing model. They’re defined by intention, structure, and the experience you deliver.
At the end of the day, there’s room for all of us in this industry — the full-service firms, the boutique studios, the coaches, and the flexible designers who see things differently.
Different models.
Different strengths.
One shared mission: helping people feel at home in the spaces they love.
The beauty of this industry is that there’s space for every approach — and space for conversations that challenge old rules.

I’d love to hear your thoughts: how have you structured your design services to align with your clients and values?
Share in the comments or connect with me on Instagram @pencecreative — let’s keep the conversation going.




