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Frequently Asked Questions
Q: What exactly is virtual interior design? Virtual interior design is professional design delivered entirely online. Instead of in-person visits, everything happens through your secure client portal. From contracts and invoicing to design boards, 3D renderings, and product recommendations. All you need is an internet connection.
Q: Do you work with clients outside of the Evans, GA area? Absolutely! That's the beauty of virtual design. Pence Creative works with homeowners across the country. Location is never a barrier.
Q: How long does a project take? Timelines vary by service. A Room Refresh typically takes 2-4 weeks, while a Total Room Transformation runs 4-6 weeks. Design Consultations can usually be scheduled within 2 weeks. Your timeline will be confirmed during your free intro call.
Q: What if I don't know my style or where to start? That's completely okay, and honestly, it's one of the most common things we hear. Your project questionnaire is designed to help us uncover your style even if you can't articulate it yet. Sarah is great at translating "I just want it to feel good" into a real design direction.
Q: How much does virtual interior design cost? Pricing varies by service. Design on Demand starts at $1,250 for 15 hours. Room Refresh and Total Room Transformation pricing are available on the Virtual Design Services page. Every service is transparent. No hidden fees, no surprises.
Q: What if I already have furniture I want to keep? No problem at all. The Room Refresh service is specifically designed for spaces with existing pieces that need help coming together. Sarah will work with what you have and suggest additions (if needed) that feel intentional and cohesive.
Q: Do I need to purchase everything on the product list? Not at all. Your design plan is a guide, not a hard rule. You implement at your own pace, on your own budget, and in whatever order works for you.
Q: What happens after I submit my inquiry? Our team will be in touch within 1–2 business days to schedule your free 15-minute intro call. From there, we'll walk you through the next steps together.
