Name: Client Welcome Packet Template
Brand: Pence Creative

Question 1

What is a Designer Virtual Assistant?

Accepted Answer

A Designer Virtual Assistant (DVA) is a design-educated assistant who handles the technical and administrative tasks of an interior design business remotely — including floor plans, 3D renderings, client presentations, Canva work, and workflow support. Unlike a general VA, a DVA has real design experience and understands the full design process.

Question 2

What does Pence Creative help interior designers with?

Accepted Answer

Pence Creative offers Designer Virtual Assistant services including floor plan drafting, 3D renderings in Coohom, design boards and presentations in Canva, client workflow support in HoneyBook, and administrative support. Services are available hourly or per project with no long-term contracts.

Question 3

How much does a Designer Virtual Assistant cost?

Accepted Answer

Pence Creative charges $75 per hour with a 10-hour minimum purchase for general DVA support. Floor plans start at $150 per room, elevations at $125 per wall, and 3D rendering packages start at $425 per room.

Question 4

Does Pence Creative require long-term contracts?

Accepted Answer

No. Pence Creative offers flexible support with no long-term contracts. You can purchase hours as needed or hire for individual projects, making it easy to scale support up or down based on your workload.

Question 5

What is virtual interior design?

Accepted Answer

Virtual interior design is a remote design service where collaboration happens online through a client portal rather than in-person visits. Clients receive design boards, 3D renderings, floor plans, and a full design plan digitally. Pence Creative uses Mydoma as its client platform.